Please read our Accommodation Booking Terms & Conditions carefully. All Accommodation Bookings are made subject to these conditions.

Bed & Breakfast Bookings:-

Deposit and balance payment:

• A deposit of £40.00 per person is required upon booking for Bed & Breakfast.
• The balance is normally due for payment upon arrival at  Pentre Stables. However, Pentre Stables reserves the right to request payment in full prior to the acceptance of a booking or prior to the provision of any services.
• If paying by card, a standard £1 charge will be added to cover card processing costs.

Arrival / Departure Times

Except by prior arrangement with Pentre Stables, guests would normally be expected to arrive at any time after 2 pm on the afternoon of the first night booked. Delayed or abnormally late arrivals should be advised to Pentre Stables as early as possible in order that the room can be held. Departure would normally be by 10 am on the leaving day.

Cancellation of bookings: If you need to cancel your booking, please be aware of the following:

• Your deposit is non refundable but is transferable.
• Should you have to cancel your booking within 2 weeks of your arrival date, a charge may be made calculated as a percentage of the total booking value, if the accommodation booked cannot be re-let within the time.

Pentre Stables reserves the right to cancel a booking:

• At any time prior to or on the booked date, if it considers that guests are not fit to be received, or if full payment in advance is not made if / when requested.
• At any time prior to the receipt of deposit and/or written confirmation if there is, or appears to be, an unreasonably long delay before deposit and / or written confirmation is received.

Aside from the above provisos, cancellation of your booking, by us, will only occur in the event of circumstances not under the control of Pentre Stables (eg fire, theft, damage etc.) In this event all deposits and / or fees paid will be refunded but hirers will have no claim against Pentre Stables.

Self Catering Bookings:-

Deposit & Balance Payments:

• A non-returnable deposit of 20% of one week's hiring fee is required on booking
• The balance becomes due 14 days prior to the commencement of the holiday.

Arrival / Departure times

Pentre Self Catering Flat is normally available from 2pm Saturday until 10am Saturday. Persons booking the self catering accommodation are asked to advise their approximate time of arrival so that a member of staff can be available to explain the facilities etc. within the accommodation.

Cancellation of Booking: If you need to cancel your booking, please be aware of the following:

Pentre Stables is unable to arrange Holiday Cancellation Insurance, hirers are therefore requested to contact Pentre Stables as soon as it becomes apparent that a cancellation will be necessary. In the event of unavoidable cancellation any hiring fees paid, less the deposit, will be refunded.

Pentre Stables reserves the right to cancel a booking:

• At any time prior to or on the booked date, if it considers that guests are not fit to be received, or if full payment in advance is not made if/ when requested.
• At any time prior to the receipt of deposit and/or written confirmation if there is, or appears to be, an unreasonably long delay before deposit and / or written confirmation is received.

Booking is made on the understanding that the Flat will be placed at your disposal on the date stated. If this should not be possible through circumstances not under the control of Pentre Stables (eg fire, theft, damage etc.) all fees paid will be refunded but hirers will have no claim against Pentre Stables.

General Terms (B&B and Self Catering):-

Pentre Stables reserves the right to charge the person, organisation or company that made the booking for loss or damage to Pentre Stables property, that is not due to normal wear and tear, resulting from that booking.

Hirers are asked to leave the accommodation in the condition they would wish to find it. Any breakages, which must be paid for, should be reported to Pentre Stables prior to departure.

Pentre Stables cannot be held responsible for any accident, loss or damage which may be sustained by any hirer, member of his/her party or their property however caused. Hirers are requested to use the accommodation and the facilities provided with care.

Complaints not reported to Pentre Stables before leaving the premises at the end of the hiring and subsequently confirmed to Pentre Stables by letter cannot be entertained.